Privacy Policy

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🔐 PRIVACY POLICY

Effective Date: 02/14/2026

Business Name: Huntsville Chimney & Fireplace

Website: www.huntsvillechimney.com

Phone: 938-227-1477

1. Information We Collect

We may collect the following information when you visit our website, request service, or communicate with us:

• Name
• Email address
• Phone number
• Service address
• Billing information
• Appointment details
• Communication preferences
• Website usage data (via cookies and analytics tools)

We only collect information necessary to provide chimney and fireplace services, schedule appointments, send estimates, and communicate with customers.

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Provide estimates and invoices
• Send service reminders
• Respond to inquiries
• Improve our services
• Send SMS or email communications related to your request
• Comply with legal requirements

We do not sell or rent personal information to third parties.

3. SMS Communications & Opt-In

By submitting your phone number through our website, forms, or verbally providing consent, you agree to receive SMS messages from Huntsville Chimney & Fireplace related to:

• Appointment confirmations
• Appointment reminders
• Service updates
• Estimate follow-ups
• Customer service communication

Message frequency varies.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Message and data rates may apply.

Consent to receive SMS messages is not required to purchase services.

4. Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All SMS originator opt-in data and consent will not be shared with any third parties.

5. Cookies & Tracking

Our website may use cookies and tracking tools (such as Google Analytics) to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience

You may disable cookies in your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure website hosting (SSL encryption)
• Limited employee access
• Secure CRM storage (HighLevel platform)

While we strive to protect your information, no electronic transmission is 100% secure.

7. User Rights

You may:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information
• Withdraw SMS consent at any time

To make a request, contact:

📞 938-227-1477

📧 gillian@huntsvillechimney.com

8. Children’s Privacy

Our services are intended for individuals 18 years or older.

We do not knowingly collect personal information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.